Royale Party Rentals Privacy Policy
Effective Date: July 4, 2026
Royale Party Rentals respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Royale Party Rentals, including Gamer Royale, collects, uses, stores, and shares information when you visit our website, submit a booking request, reserve services or equipment, communicate with us, or participate in an event where our services are provided.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Telephone number
Billing information
Event address and setup location
Event date and time
Type of event
Estimated number of guests
Rental selections and requested add-ons
Gaming package selections
Inflatable, water slide, and combo-unit selections
Table, chair, tent, generator, and other Party Essentials selections
Special requests or event instructions
Communication preferences
Information submitted through contact forms, booking forms, surveys, emails, text messages, or telephone calls
Information related to inflatable rentals
For bounce houses, water slides, combo units, and similar equipment, we may also request information necessary to evaluate safe delivery and setup, including:
Type of setup surface, such as grass or concrete
Available setup dimensions
Gate and access measurements
Information about stairs, slopes, fences, low branches, gates, utilities, or other access restrictions
Availability of electrical outlets or other required utilities
Availability of a water source for wet-use equipment
Photographs or videos of the proposed setup area
Information about sprinklers, underground utilities, septic systems, irrigation systems, or other property conditions that may affect anchoring or setup
Venue or property access instructions
Contact information for venue representatives when necessary
Information related to weather, rescheduling, equipment condition, safety concerns, or incidents associated with the rental
We request this information to determine whether equipment can be safely delivered, installed, operated, and removed.
2. How We Use Your Information
We may use the information we collect to:
Respond to questions and customer inquiries
Review booking and quote requests
Confirm availability
Prepare quotes, contracts, invoices, and payment requests
Schedule deliveries, setups, events, and pickups
Determine whether an event location is suitable for requested equipment
Plan delivery routes and travel requirements
Communicate setup instructions and safety requirements
Provide gaming trailer services
Provide inflatable and water-slide rental services
Provide Party Essentials and other rental equipment
Process deposits and payments
Prevent scheduling conflicts and double bookings
Send booking confirmations, reminders, updates, and service-related communications
Address cancellations, refunds, weather concerns, and rescheduling requests
Maintain business and accounting records
Improve our website, services, customer experience, and rental offerings
Protect our equipment, customers, employees, contractors, and business interests
Comply with applicable legal, insurance, accounting, or safety obligations
We may also use contact information for promotional communications when permitted. Customers may unsubscribe from marketing emails at any time using the unsubscribe option included in the communication or by contacting us.
3. Payment Information
Payments may be processed through third-party payment processors, booking systems, or financial service providers.
Royale Party Rentals may receive limited transaction information, such as:
Customer name
Billing address
Payment status
Transaction amount
Transaction date
Last four digits or other limited payment-method information made available by the processor
We do not intentionally store complete credit card numbers on our own systems when payment information is processed by a third-party payment provider.
The payment processor’s collection and handling of information is subject to its own terms and privacy policy.
4. Website and Technical Information
When you visit our website, we and the service providers that operate the website may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Approximate location derived from network information
Referring website
Date and time of visits
Website interactions
Cookie and similar technology data
This information may be used to operate the website, understand website performance, improve navigation, analyze visitor activity, prevent fraud, and support marketing activities.
5. Cookies and Similar Technologies
Our website and third-party service providers may use cookies and similar technologies to:
Remember website preferences
Operate website functions
Measure website traffic
Analyze website use
Improve website performance
Support advertising or marketing efforts where applicable
You may be able to control certain cookies through your browser settings or any cookie-management tools provided on the website.
Disabling certain cookies may affect website functionality.
6. Photographs and Videos
Royale Party Rentals may photograph or record:
Rental equipment
Event setups
Gaming trailer setups
Inflatable setups
Tables, chairs, tents, and Party Essentials
General event activity
Guests and participants when appropriate permission has been obtained or where otherwise permitted
Photographs and videos may be used for:
Our website
Social media
Advertising
Printed promotional materials
Business listings
Portfolio examples
Other Royale Party Rentals and Gamer Royale marketing
Customers may notify us that they do not want themselves or their guests included in promotional photography or video.
We will make reasonable efforts to honor properly communicated photography and video restrictions.
For identifiable images prominently featuring children, our preferred business practice is to obtain permission from a parent or legal guardian before using the image for advertising or promotional purposes. Federal COPPA requirements are specifically concerned with certain online collection, use, or disclosure of personal information from children under 13 by covered websites and online services; the FTC states that covered operators generally must provide notice and obtain verifiable parental consent before such collection or use.
7. Information About Children
Our services are frequently used for children's events, but our website and booking process are intended for adults who are legally able to enter into rental agreements.
Children should not independently submit:
Booking requests
Contact forms containing personal information
Payment information
Rental agreements
Photo or video permissions
Parents, guardians, event organizers, or other authorized adults should complete these processes.
Where applicable, we will take reasonable steps to obtain appropriate permission before intentionally collecting or using information directly from children in situations governed by applicable law. FTC guidance explains that COPPA applies to covered websites or online services directed to children under 13 and certain general-audience services with actual knowledge that they are collecting personal information from a child under 13.
8. How We Share Information
We do not sell customer information as part of our ordinary business operations.
We may share information with service providers when reasonably necessary to operate the business, including providers that assist with:
Website hosting
Email services
Booking and scheduling
Rental inventory management
Payment processing
Invoicing
Accounting
Customer communications
Cloud storage
Marketing and analytics
Delivery, setup, or event support
We may also disclose information:
When required by law
In response to valid legal process
To protect the safety of customers, guests, employees, contractors, or the public
To investigate suspected fraud, theft, equipment damage, or misuse
To enforce contracts or rental agreements
In connection with a business merger, acquisition, restructuring, or sale of assets
Service providers may have their own privacy policies and data-handling practices.
9. Event Addresses and Location Information
We collect event addresses and location-related information to:
Determine service-area eligibility
Calculate travel requirements
Plan delivery and pickup
Verify access requirements
Evaluate equipment placement
Coordinate with customers and venues
Respond to safety and operational concerns
We do not publicly display a customer's private event address unless the customer has authorized us to do so or disclosure is otherwise legally permitted or required.
Because precise geolocation can receive heightened treatment under privacy laws, location information should be collected only for legitimate business needs and handled carefully. The Texas Attorney General has specifically identified precise geolocation information as sensitive data under Texas privacy enforcement.
10. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email service, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers should avoid sending sensitive payment information or other highly confidential information through unsecured email or text message unless specifically instructed to use an approved secure method.
11. Data Retention
We may retain personal information for as long as reasonably necessary to:
Complete requested services
Maintain booking history
Process payments and refunds
Resolve customer concerns
Maintain accounting and tax records
Handle insurance or legal matters
Enforce agreements
Protect against fraud
Meet legal or regulatory requirements
Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of in accordance with our business practices and applicable obligations.
12. Your Privacy Choices
Depending on applicable law and circumstances, you may contact us to request:
Access to certain personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Information about how your data is used
Withdrawal from promotional email communications
A photography or video marketing opt-out
The Texas Attorney General explains that the Texas Data Privacy and Security Act provides Texas consumers with rights that can include confirming whether personal data is processed, accessing data, correcting inaccuracies, deleting certain data, obtaining portable data, and opting out of certain processing activities, subject to statutory scope, exemptions, and limitations.
To submit a privacy request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.
13. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services for:
Payments
Scheduling
Social media
Maps
Email marketing
Analytics
Rental management
Customer reviews
We are not responsible for the privacy practices of third-party websites or services. Customers should review the privacy policy of any third party they choose to use.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
Changes to our services
New rental categories or equipment
Changes to our website or booking systems
Changes to our business practices
Changes in legal or regulatory requirements
The effective date at the top of the policy will be updated when material revisions are made.
Continued use of our website or services after an updated policy is posted constitutes acknowledgment of the revised policy to the extent permitted by law.
15. Contact Us
Questions or requests regarding this Privacy Policy may be submitted to:
Royale Party Rentals
Forney, Texas
General Information:
[email protected]
Private Bookings:
[email protected]
Public & Corporate Events
[email protected]
Phone:
469-991-9697
Website:
royalepartyrentals.com
